Refund policy

Return Policy

Effective Date: September 16, 2026

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible items according to the policy below.

Eligibility

Items may be returned within 30 days of delivery.
Items must be unused, unworn, and in their original condition and packaging.
Proof of purchase or order information is required.
Certain items may be non-returnable, including personalized, final-sale, or clearance items.

How to Request a Return

Please contact our customer service team at [email address] with your order number and the reason for your return. We will provide return instructions if your item is eligible.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery. Please include photos of the item and packaging so we can assist you.