Pawly Shipping Policy

Last Updated: September 16, 2026

Thank you for shopping with Pawly! We want to make your order experience as simple and transparent as possible. Please review the shipping information below before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Once your order has been shipped, you may receive a confirmation email containing tracking information.

2. Shipping Times

Estimated delivery times vary depending on your location and the product ordered.

Typical delivery times are:

• United States: 7–15 business days

• Canada: 10–20 business days

• United Kingdom: 7–15 business days

• Australia: 10–20 business days

• Other international destinations: 10–30 business days

These are estimated delivery times, not guaranteed delivery dates.

Shipping times may be affected by holidays, weather, customs, carrier delays, or other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, Pawly may offer free shipping promotions or other shipping discounts. Any applicable promotion will be displayed on our website or at checkout.

4. Tracking Your Order

Once your order has shipped, we may provide a tracking number by email.

Please allow 2–5 business days for tracking information to begin showing movement after receiving your tracking number.

If your tracking information has not updated for several days, please allow additional time for the carrier to process and scan the package.

5. Delayed Orders

Delivery dates are estimates and can occasionally be affected by circumstances beyond Pawly's control.

These may include:

• Carrier delays

• Severe weather

• Holidays

• Customs processing

• Incorrect or incomplete addresses

• High shipping volumes

• International shipping restrictions

• Other unforeseen circumstances

If your order appears to be significantly delayed, please contact us atstasiamav@outlook.com  and provide your order number.